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News

BOC Edwards is First to Launch Vacuum e-commerce with Integrated Supply Chain

BOC Gases : 24 September, 2001  (Company News)
BOC Edwards, the world leading supplier of gas, chemical, vacuum and exhaust management solutions has launched a new e-commerce service for on-line purchasing of vacuum pumps, components and accessories.
BOC Edwards, the world leading supplier of gas, chemical, vacuum and exhaust management solutions has launched a new e-commerce service for on-line purchasing of vacuum pumps, components and accessories.

BOC Edwards, the world leading supplier of gas, chemical, vacuum and exhaust management solutions has launched a new e-commerce service for on-line purchasing of vacuum pumps, components and accessories. Initially available to the U.S. market, the new e-commerce site is the first in the vacuum industry to integrate real time availability and shipping lead times with the company’s supply chain. It can be accessed via www.bocedwards.com

Commenting on the launch, Antonia Wood, e-commerce project manager, said: “The aim is to extend our established high-quality service by offering a fast and flexible on-line option. Customers can click or call, the choice is theirs. What really sets BOC Edwards apart is that that we have integrated our e-commerce site with our inventory management system so our delivery dates are based on up to date supply chain data as well as available stock. .”

The user-friendly site offers customers everything they need to make an informed decision and complete a transaction. Purchases can be made using either a purchase order or credit card. A comprehensive product catalog provides a vacuum capabilities overview and guides visitors to individual products with supporting technical data. A unique product configurator helps specify entire pumping systems that can be ordered as a single part number.

An on-line tour is available to enable visitors to sample the site and familiarize themselves with its functionality before registering and browsing the wide range of products. Help-desk support is available via email or telephone.
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