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robotmech heads for significant time-savings with on-line and automated part ordering and quoting system developed by Materialise

Materialise NV : 11 October, 2002  (Company News)
As from this week SPEED, the online part quoting and ordering system of robotmech, an Austrian based service bureau specialised in prototypes and small series, is on-line.
SPEED will enable robotmech to realise significant time-savings in handling quotation requests and orders. This is the result of the purchase of an Electronic Part quoting and Ordering System (EPOS) from Materialise, a leading software developer. Being a competitive Rapid Prototyping bureau implies being rapid in the whole process, including the quoting and ordering process. Materialise assisted robotmech in realising this by providing them with a customised, tailor-made system that handles all quotation requests and orders on-line and automatically.

Klaudia Marte, technician at robotmech, has had prior experience with SPEED, and approved of its functionality even before the SPEED server was installed at her site. She uses the system to make quotations on a regular basis. Klaudia Marte: 'The system has proven it can calculate accurate and realistic prices and delivery dates. I'm convinced that the SPEED system will offer our sales people significant time savings. At the same time, it provides our customers with an advanced, fast and secure way to request quotations and to order parts. The direct link that is thus established with our customers presents many marketing opportunities.'

Materialise's EPOS has been full proof tested and operational since 1998. EPOS is a client-server system connecting customers directly to a company's internal server via the Internet. The custom client software enables customers to send quotation requests and orders for their unique parts directly to the company's server. The server handles the quotes and orders automatically, each time carefully calculating an appropriate price, based on the specific geometry of the part(s) in question. EPOS is customised according to the company's specific situation and requirements.

For robotmech, EPOS was customised into SPEED to meet the specific requirements and needs of the business processes at robotmech. Wim Verstraeten, EPOS project manager at Materialise: 'For us, the start of the SPEED service at robotmech is the result of a stimulating and challenging customisation project. We developed and implemented among others an entire new license, pricing and capacity reservation system. Since the majority of robotmech's customers speak German, we transformed the system into a multilingual one. The client software is available in an English version and a German one. Also the SPEED web site can be consulted in both languages: the web site automatically adapts its language to the one of the client software. Furthermore, we also carried out a whole range of smaller adaptations to ensure optimal tuning of SPEED to robotmech's specific condition.'
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